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Post by comicforce on Apr 3, 2016 20:01:00 GMT
Well I still don't have my PC. It isn't lost now. But I had to look for it myself! I called customer services and they put me through to their service centre.. Which I was told yesterday in the store was SHUT ALL WEEKEND! It clearly was not and that guy was just too lazy to do anything about it! THAT makes me VERY cross.
The guy I FINALLY spoke to after being on hold for about a month, said it was waiting to be sent back now. And it should be delivered to the store tomorrow.. or the day after.
I seriously cannot believe the F**k up this place has caused. I only took it there because it was still under guarantee. But believe me my next PC will not come from there. Right now I am using my son's old laptop that Andy has installed Windows 8.1 on. I can't get 10 because of something.. which I must admit I did't fully understand! But fingers crossed I can get my own back tomorrow!
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Post by comicforce on Apr 6, 2016 16:25:43 GMT
SO.. I have no idea if anyone is reading this.. I am probably boring the pants off you now. (I know I am me LOL) But I got my PC back today.. andaaaaannnnd.. it doesn't work. I complained.. here: linkMine is the one titled Bad Customer Service and inadequate repair
They have now offered me £15 for my troubles. That is almost an insult. £15!  We are going back on Saturday and will demand a new PC. (for my trouble!) grrrr.. In the meantime I struggle with this slow old PC that belonged to my son. But it's better than nothing and it will at least connect to the internet properly.. so I can see videos! Hurrah. Thanks for staying with me during this saga.. if you did! I will let you all know how we get on when we visit the lovely PC World again on Saturday. |
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pud
Coldplayer Super Member
aka Karen
Posts: 2,281 
Favorite Coldplay Member: Chris
Favourite Coldplay Album: Rush of Blood
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Post by pud on Apr 6, 2016 16:56:26 GMT
Im sticking with it Row, I feel your pain... Seriously though what a bloody insult, £15!!!! Are you kidding, how do they think they can get away with this sort of treatment??? Good Luck on Saturday  |
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Post by chipotle on Apr 6, 2016 18:52:35 GMT
Unbelievable!! Good you wrote that complaint. Their reply sounded sincere, if that's what resulted in £15 I don't know whether to laugh or cry  It doesn't even cover the time you've spent with this crap. Yes of course I follow this, I miss you around here. |
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Post by comicforce on Apr 7, 2016 20:03:36 GMT
Thanks girls.
I am using the replacement laptop right now, I have installed Windows 10 and whilst its not the same, it is working, so until I get a proper replacement, it'll do.
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joiedevivre
Coldplayer Super Member
We Are Diamonds Taking Shape
Posts: 5,835
Favorite Coldplay Member: Chris
Location: In The Right Place At The Right Time
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Post by joiedevivre on Apr 9, 2016 15:13:14 GMT
Yes have been reading but haven't had a chance to post, RL has been interfering with my CP world LOL. Glad you've at least got a laptop going. Everytime my laptop or my internet crashes I have a fit until its restored.
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Post by comicforce on Apr 10, 2016 8:29:03 GMT
It's gone off for MORE (SOME) repairs again.   Andy took it in for me yesterday and had a rant. Saying we needed a replacement. But he then noticed that the security tab on the side of the PC hadn't been touched, so they have had it twice and done NOTHING to it! Grrrrr.. This time they have a week. If it is not back or repaired in that time they say we can have a replacement. I really don't need this right now, so I am leaving it to Andy to deal with. |
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pud
Coldplayer Super Member
aka Karen
Posts: 2,281
Favorite Coldplay Member: Chris
Favourite Coldplay Album: Rush of Blood
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Post by pud on Apr 10, 2016 15:05:01 GMT
Thats so bad, lets hope they fix it for you by next week, get one thing in your life sorted at least!
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Post by darkhorse on Apr 11, 2016 1:13:18 GMT
Hey, I wouldn't mind a replacement
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Post by comicforce on Apr 11, 2016 18:17:05 GMT
LOL Me either! I actually wouldn't mind A COMPUTER LOL!  |
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joiedevivre
Coldplayer Super Member
We Are Diamonds Taking Shape
Posts: 5,835
Favorite Coldplay Member: Chris
Location: In The Right Place At The Right Time
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Post by joiedevivre on Apr 14, 2016 12:54:16 GMT
So today is the day I have to first, compete to get in to register for my classes when school registration opens this morning, and then, compete to get into the presales to try to get tickets. Seems crazy that I have to work so hard to get things that I'm willing to spend so much money on LOL!!!!
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Post by chipotle on Apr 14, 2016 19:48:42 GMT
Good luck...6 hours later. I hope it went well!  Wait, Coldplay tickets? Oooh how exciting. |
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joiedevivre
Coldplayer Super Member
We Are Diamonds Taking Shape
Posts: 5,835
Favorite Coldplay Member: Chris
Location: In The Right Place At The Right Time
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Post by joiedevivre on Apr 15, 2016 3:27:15 GMT
*sigh* The only thing I learned today is that after checking about 800 times, I'm pretty sure I'm not a robot.
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Post by LdySpace on Apr 15, 2016 4:49:41 GMT
Grrrrrrr
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Post by darkhorse on Apr 15, 2016 7:48:55 GMT
Aw, that sucks... I heard some people have luck using mobile phone. Maybe you could try it that way.
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